Effective Date: 28 August 2026
1. Introduction and acceptance of terms
These Terms of Service (the “Terms”) govern your access to and use of the services provided by Northbridge Sound Studio Ltd, a sound-studio business operating from Northbridge Sound Studio, 14 St John's Road, Brighton, BN2 1RY, United Kingdom (“Northbridge Sound Studio Ltd”, “we”, “us”, or “our”).
By booking, accessing, purchasing, or otherwise using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.
These Terms apply to all clients, including individuals, businesses, agencies, producers, performers, and any other persons or entities who engage our services.
2. Scope of services
Northbridge Sound Studio Ltd provides professional audio and related production services, which may include, without limitation:
- Recording sessions;
- Mixing and mastering;
- Podcast production;
- Voice-over recording;
- Audio editing and cleanup;
- Jingle and commercial production;
- Remote session support.
We may provide services in-studio, remotely, or in hybrid formats depending on project requirements. Any additional deliverables, revisions, deadlines, or technical specifications must be agreed in writing, by email, booking confirmation, quotation, statement of work, or other accepted communication method.
We reserve the right to refuse or discontinue any project that, in our reasonable opinion, is unlawful, unsafe, offensive, technically impracticable, or inconsistent with our professional standards.
3. User obligations and responsibilities
You agree that you will:
- Provide accurate, complete, and up-to-date information at all times;
- Ensure that you have all necessary rights, licences, permissions, releases, and consents for any material you provide to us;
- Not submit material that infringes third-party rights, is defamatory, obscene, unlawful, or otherwise inappropriate;
- Co-operate promptly with requests for approvals, feedback, files, technical specifications, and scheduling information;
- Attend booked sessions on time and with the required equipment, files, performers, and other resources where applicable;
- Ensure that any remote-session setup, internet connection, software, and equipment you use are suitable and secure;
- Not interfere with studio equipment, systems, or our operations;
- Pay all sums due in accordance with the agreed payment terms.
You are solely responsible for the content, legality, and accuracy of all materials you provide or approve. If you supply content featuring other persons, including voice, image, performance, or personal data, you must obtain all required consents.
4. Payment terms and conditions
All fees, rates, deposits, and payment milestones will be set out in our quotation, booking confirmation, invoice, or other written agreement. Unless otherwise agreed in writing:
- Fees are payable in the currency stated on the invoice;
- Invoices are due within the payment period stated on the invoice or, if none is stated, within 14 days of issue;
- We may require a non-refundable deposit to secure a booking;
- Work may be suspended if payment is late, incomplete, or disputed without reasonable grounds;
- You are responsible for any bank charges, transfer fees, card fees, or currency conversion costs charged by your payment provider;
- Any taxes, duties, or similar charges, where applicable, are payable by you unless expressly included in our quoted fees.
If payment is overdue, we may charge interest and recover reasonable costs of collection to the extent permitted by applicable law. We may also withhold deliverables, session files, stems, or final masters until all outstanding sums are paid in full.
Any estimate or quotation is provided in good faith but may be revised if the project scope changes, if additional work is requested, or if inaccurate information has been provided by you.
5. Cancellation and refund policy
Cancellations and rescheduling requests must be made in writing. Unless a different policy is stated in your booking confirmation or contract, the following applies:
- Deposits are non-refundable unless we expressly agree otherwise in writing;
- If you cancel a session with less than 48 hours’ notice, you may be charged the full session fee or a reasonable cancellation fee;
- If you cancel with 48 hours’ notice or more, any refund or credit will be determined based on work already completed, costs incurred, and any non-recoverable commitments;
- Rescheduling is subject to availability and may incur administrative or studio-hold fees;
- No refund will be due for work already completed, including recorded sessions, edits, rough mixes, masters, or other partial deliverables, except where required by applicable law.
If we cancel a session due to illness, equipment failure, safety concerns, force majeure, or any other reasonable cause, we will use reasonable efforts to reschedule or offer a refund for the unused portion of prepaid fees, where appropriate.
6. Liability limitations
To the maximum extent permitted by applicable law:
- Our services are provided on an “as is” and “as available” basis;
- We do not guarantee that any particular creative result, commercial outcome, publication approval, distribution approval, or audience response will be achieved;
- We are not responsible for delays caused by third parties, equipment failure outside our control, inaccurate client materials, or your failure to provide timely approvals or information;
- We are not liable for indirect, incidental, special, consequential, or punitive losses, including loss of profit, loss of business, loss of opportunity, loss of data, or reputational damage.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
If we are found liable for any claim arising out of or in connection with the services, our total aggregate liability shall be limited to the amount paid by you to Northbridge Sound Studio Ltd for the specific service giving rise to the claim, except where applicable law requires otherwise.
7. Intellectual property rights
Unless otherwise agreed in writing, all pre-existing intellectual property, including our methodologies, templates, workflows, software configurations, know-how, and studio materials, remains the property of Northbridge Sound Studio Ltd or our licensors.
Subject to full payment of all amounts due, and unless otherwise agreed in writing:
- You will own the rights in your original underlying content that you supply, subject to the rights of any third parties;
- Ownership of final deliverables, session recordings, edited audio, mixes, masters, stems, and project files will be transferred only to the extent expressly stated in our written agreement;
- We may retain copies of project files and deliverables for archiving, backup, quality assurance, accounting, and legal compliance purposes;
- We may refuse to release source files, raw recordings, editable project files, or session data unless expressly included in the agreed scope.
You grant Northbridge Sound Studio Ltd a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, and process any materials you provide solely for the purpose of performing the services.
Unless you object in writing, we may reference your project in our portfolio, showreel, website, or promotional materials in a non-confidential manner, provided that no confidential client information is disclosed.
8. Data protection and privacy
Northbridge Sound Studio Ltd will handle personal data in accordance with applicable data protection laws and our privacy practices. We may collect, use, store, and process personal data for the purposes of booking management, service delivery, invoicing, communication, troubleshooting, and legal compliance.
Where we process personal data on your behalf in connection with a project, you acknowledge that you may remain responsible for ensuring lawful collection and use of that data. You must not provide personal data to us unless you have a lawful basis to do so.
We may use third-party service providers, cloud storage, communication tools, and payment processors as reasonably necessary to deliver our services. By using our services, you consent to such processing where permitted by law.
For privacy-related enquiries, please contact us using the details in Section 12.
9. Force majeure
We will not be in breach of these Terms, nor liable for any failure or delay in performance, to the extent caused by events beyond our reasonable control, including but not limited to:
- Fire, flood, storm, or other natural disasters;
- Power failure, internet outage, cyber incident, or telecom disruption;
- Equipment failure not caused by our wilful misconduct or negligence;
- Illness, injury, staff unavailability, or transport disruption;
- War, terrorism, civil unrest, strikes, labour disputes, or government action;
- Pandemic, epidemic, quarantine, or public health restrictions.
If a force majeure event continues for a prolonged period, either party may terminate the affected booking by written notice, and any prepaid sums may be refunded to the extent of unused services, less non-recoverable costs already incurred.
10. Changes to terms
We may revise these Terms from time to time to reflect changes in our services, business practices, legal requirements, or operational needs. The updated Terms will take effect when posted or when otherwise communicated to you, unless a later effective date is specified.
Your continued use of our services after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using our services and, where applicable, contact us to discuss any active booking or project.
11. Applicable law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws applicable in England and Wales, unless mandatory law requires otherwise.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to any mandatory consumer rights or statutory dispute resolution procedures that may apply.
12. Contact information
If you have any questions about these Terms or any of our services, please contact Northbridge Sound Studio Ltd using the details below:
- Company: Northbridge Sound Studio Ltd
- Address: Northbridge Sound Studio, 14 St John's Road, Brighton, BN2 1RY, United Kingdom
- Email: [email protected]
- Phone: +44 1273 894 762
13. Severability clause
If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court or competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable, while preserving its original intent as far as possible.
If modification is not possible, the relevant provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
By engaging the services of Northbridge Sound Studio Ltd, you acknowledge that you have read, understood, and agreed to these Terms of Service.